Contact Us & FAQ

Jenny Lim

Contact No: +65 8751 7713

Address: 476 Tampines Street 44 #01-175E Singapore 420476

Email: [email protected]

Opening hours: 10.30am - 7.30pm (Closed on Tuesdays)

What you can expect in the showroom

Kangen water machines


30-day free water trial

Rental of machines

Next-day installation

One-to-one consultation


Kangen water

What are the differences between Kangen Water Ionizers and other water machines (water filters/water ionizers)?

Kangen Water Ionizers

Other water machines

Lifespan of at least 15 years

Maximum lifespans of 1-5 years before they ask you to upgrade to a newer model

Our advantage: Lower cost in the long run.

Prompt you to change filter every 6000 litres of water used

Change regularly regardless of your usage level

Our advantage: Make full use of your filter and get what you pay for.

Produce 5 types of functional water

Only produce drinking water (Some may produce pH11.5 or pH2.5 water as well but they are of inconsistent qualities after only a few months)

Our advantage: Over 70 different uses for our 5 types of water, greatly reduce the amount of household chemicals used for your family.

Certified ISO13485 (Medical device) by Industry Organization of Standardization

No other water machines have gotten this recognition

Our advantage: Kangen water can help to improve your health and not just provide hydration. Testimonials have shown that it has helped patients with high blood pressure, diabetes, uric acid, and more to stabilize their conditions.

Use of medical grade, platinum-coated titanium plates to produce the 3 properties in Kangen Water - antioxidation, alkalinity and micro-clustering

Water filters: Use of chemicals to make their alkaline water, which can run out anytime during use without notice

Water ionizers: Use of distinctively smaller, lead plates that might melt over time when high amount of electricity pass through it

Our advantage: Standards of the 3 properties in Kangen water are not compromised at all throughout its lifespan.

In-built e-cleaning system in the machine

No way to clean the internal parts of the machine

Our advantage: Just like how a sports car also need its regular maintenance, our machines also have its exclusive innovative maintenance system to ensure that they remain as good as new for at least 15 years.

How do I find out more about Kangen water?

You can contact us at +65 8751 7713 through WhatsApp/call or visit our shop in Tampines.

If you wish, we can conduct an education water demo for you, in our shop or at the comfort of your home (per your request). Each demo lasts about an hour.

You can also visit our Facebook page (@kangenwizglobal) for more content.

What if I have a water machine already?

If you already have a water machine, we encourage you to upgrade to a Kangen Water Ionizer as they produce the best water quality in the world you need for your long-term health.

As our company says, "Change your water, Change your life!" Just by changing your water source to Kangen Water, you can improve your health and reduce your rate of aging with its high amount of antioxidants.

Kangen Water does not contain any chemicals. Its medical properties (antioxidation, alkalinity, and micro-clustering) are created using the medical grade, platinum-coated titanium plates, which take up majority of the cost of the machines.

Our medical grade plates are the reason why our ionizers can last for at least 15 years. By getting a Kangen Water Ionizer, there will not be any need for you to change it for a long time, hence making it more worth than any other water machines even if they are cheaper upfront.

The 5 types of functional water unique to our ionizers extend their uses to way beyond just drinking as well.

Get your Kangen Water Ionizer today by walking in our shop at Tampines or WhatsApp/call us at +65 8751 7713 to have it delivered to you!

We do not offer trade-in.

How long does each filter last?

Each filter cartridge will last for 6,000 litres.

An averaged sized family typically consumes 15 – 25 litres of water a day. So a filter cartridge will last for about 6 – 12 months, depending on usage.

Each filter takes around 5 minutes to change and you can change it on your own.

Will my acidic stomach neutralise the alkaline water?

"normal physiology suggests that the stomach is not always acidic. Hydrochloric acid is released from parietal cells lining the stomach in response to the presence of both protein and mechanical stretching of the stomach. Water, like alcohol, is absorbed directly across the lining of the stomach without stimulating the release of hydrochloric acid. This suggests that if a person drinks ionized water before meals when the stomach is empty it willl be quickly absorbed and circulated throughout the body."

~ by Tim McKnight M.D., author of Confessions of a Skeptical Physician (Volume 2)


Do you offer delivery and installation services when I buy the machine?

Yes, we offer free delivery and installation when you purchase a unit with us. However, external costs such as changing taps (if necessary) are borne by you.

Are instalment plans available?

Yes. For OCBC and Standard Chartered credit cards users, there are interest-free instalment plans for 6, 12 and 24 months. 

Other banks - DBS, UOB, Maybank, Citibank, HSBC and CIMB offer 3, 6 and 12 months interest-free instalment plans with a processing fee.

However, if you are paying in full, cash and all credit cards can be used.