Contact Us & FAQ

Jenny Lim

Contact No: +65 8751 7713

Address: 476 Tampines Street 44 #01-175E Singapore 420476

Email: [email protected]

Opening hours: 10.30am - 7.30pm (Closed on Tuesdays)

What you can expect in the showroom

Kangen water machines

Accessories

30-day free water trial

Rental of machines

Next-day installation

One-to-one consultation

FAQ

Kangen water

What are the differences between Kangen Water Ionizers and other water machines (water filters/water ionizers)?

Kangen Water Ionizers

Other water machines

Lifespan of at least 15 years

Maximum lifespans of 1-5 years before they ask you to upgrade to a newer model

Our advantage: Lower cost in the long run.

Prompt you to change filter every 6000 litres of water used

Change regularly regardless of your usage level

Our advantage: Make full use of your filter and get what you pay for.

Produce 5 types of functional water

Only produce drinking water (Some may produce pH11.5 or pH2.5 water as well but they are of inconsistent qualities after only a few months)

Our advantage: Over 70 different uses for our 5 types of water, greatly reduce the amount of household chemicals used for your family.

Certified ISO13485 (Medical device) by Industry Organization of Standardization

No other water machines have gotten this recognition

Our advantage: Kangen water can help to improve your health and not just provide hydration. Testimonials have shown that it has helped patients with high blood pressure, diabetes, uric acid, and more to stabilize their conditions.

Use of medical grade, platinum-coated titanium plates to produce the 3 properties in Kangen Water - antioxidation, alkalinity and micro-clustering

Water filters: Use of chemicals to make their alkaline water, which can run out anytime during use without notice

Water ionizers: Use of distinctively smaller, lead plates that might melt over time when high amount of electricity pass through it

Our advantage: Standards of the 3 properties in Kangen water are not compromised at all throughout its lifespan.

In-built e-cleaning system in the machine

No way to clean the internal parts of the machine

Our advantage: Just like how a sports car also need its regular maintenance, our machines also have its exclusive innovative maintenance system to ensure that they remain as good as new for at least 15 years.


How long does each filter last?

Each filter cartridge will last for 6,000 litres.

An averaged sized family typically consumes 15 – 25 litres of water a day. So a filter cartridge will last for about 6 – 12 months, depending on usage.

The ionizer will prompt when your consumption hits exactly 6,000 litres and you can change it yourself then. Each filter takes around 5 minutes to change.


Miscellaneous

Do you offer delivery and installation services when I buy the machine?

Yes, we offer free delivery and installation when you purchase a unit with us. However, external costs such as changing taps (if necessary) are borne by you.


Are instalment plans available?

Yes. For OCBC and Standard Chartered credit cards users, there are interest-free instalment plans for 6, 12 and 24 months. 

Other banks - DBS, UOB, Maybank, Citibank, HSBC and CIMB offer 3, 6 and 12 months interest-free instalment plans with a processing fee.

However, if you are paying in full, cash and all credit cards can be used.